Warranty
THE Customer Care TEAM

Customer Care Team (from left to right): Mike Smith, Monica Alsup, John Rice, Meg Belcher.
Payne Family Homes has developed a reputation and a name synonymous with quality. But after the moving van has pulled away, it is so important to us that our homeowners are happy in their Payne Family Home for years to come. That is why our in-house Customer Care team continues to take care of you after your move. As a Payne Family Homeowner, we want you to know that we care, and your warranty coverage will provide you with the peace of mind you expect.
Email – customercare@paynefamilyhomes.com
Call – 314-915-3700
Customer Care & Your Pre-Close Walk-Through
Welcome to Warranty
Your New Yard
2 Month Review
Maintenance Tips
11 Month Inspection
Top 5 Items Not Covered Under Warranty